1. Gift Vouchers cannot be extended, are strictly non-refundable & non-transferable.
  2. A gift voucher must be purchased before you are able to enjoy these offers, no voucher, no enjoyment!
  3. Each voucher will be valid for a single redemption only.
  4. All Gift Experiences must be used in full. No change can be given, nor a new voucher provided for unused differences.
  5. When using a voucher against a reservation, the voucher number must be quoted at time of booking.
  6. The gift voucher or e-voucher barcode must be presented on arrival.
  7. Any reservation made using a gift experience or voucher will be subject to our normal booking policy. Gift cards will be automatically redeemed in the case of a no-show.
  8. Where purchased online, the purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to anyone else.
  9. It is not the responsibility of the establishment to provide a record of the voucher details should it be misplaced.
  10. All bookings are subject to date, availability and changes in terms and conditions. Each individual accommodation package, food and beverage voucher or spa voucher will also have its own terms and conditions which should be read before purchase.
  11. Gift vouchers are valid from the date of purchase until the expiry date. We reserve the right to refuse payment by gift voucher if a reservation has not been made or the voucher barcode is not presented.
  12. Your data is stored by us for the creation and distribution of gift vouchers. Personal information captured includes Purchaser’s name(s), Purchaser’s/Recipient’s email, Purchaser’s/Recipient’s phone number, Purchaser’s/Recipient’s address. No payment information is stored or processed by us, we use a trusted 3rd party payment processor.
  13. Gift vouchers are only valid against bookings made directly with the hotel, bookings made through third-party providers (for example, Booking.com) are not eligible for gift voucher use.
  14. Gift vouchers have no cash value and cannot be exchanged for cash.
  15. Privacy Policy: Click Here to View.
  16. By agreeing to these terms you agree to The Hotel Folk storing the voucher information supplied for the purposes of voucher creation and delivery.


Black Friday Gift Vouchers

  1. These terms and conditions are in addition to those listed above.
  2. All Black Friday vouchers are valid for 12 months from the date of purchase, vouchers must be booked and redeemed by the expiry date. None of our vouchers can be extended beyond the expiry date.
  3. Vouchers are subject to date and availability, cannot be used in conjunction with any other offer and must be quoted on booking and presented on arrival, valid for new bookings only.
  4. A gift voucher MUST be purchased before you are able to enjoy these offers, no voucher, no enjoyment!
  5. Black Friday vouchers are only available as an E-Voucher and no physical gift cards will be available to purchase, we appreciate your understanding on this.


Black Friday 2022 Gift Vouchers

  1. Afternoon Tea - Please allow a minimum of 48 hours' notice prior to your preferred date. Voucher to be presented upon arrival. Subject to date and availability. Full voucher to be redeemed in one transaction, cannot be divided up.


Black Friday 2023 Gift Vouchers

Black Friday 2023 Food and Beverage Gift Voucher Additional Terms

  1. Afternoon Tea for two - One voucher entitles two people to afternoon tea. Booking required to redeem this voucher and 48 hours’ notice must be given ahead of your arrival date. Please mention the voucher when booking and present your voucher on arrival. Only redeemable during afternoon tea service times, please check our website for the most up to date times. Full voucher must be redeemed in one transaction and cannot be divided up.