2.1 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
2.2 We may collect, use, store and transfer the following personal information from you as a result of the following activities: –
2.2.1 By making a reservation and using any of our services. When making a reservation or using services provided by TA Hotel Collection it is necessary to obtain information in order to identify you, contact you and process your purchase and request.
2.2.2 By corresponding with us by phone, email, Linkedin and social media sites (including but not limited to, Facebook, Twitter, Instagram) or otherwise. The information you give us may include your name, email address, postcode, postal address, telephone number, date of birth, credit card information. We may keep a record of that correspondence.
2.2.3 By submitting details on a comment card or feedback form. This may include your name, email address, telephone number and details of your experience.
2.2.4 By registering for our loyalty scheme. If you have signed up to be part of our loyalty scheme you have also consented to supply personal information in accordance with the Terms & Conditions of the scheme.
2.2.5 By registering for Golf, Country Club or Spa Membership. If you have signed up to become a Member of Thorpeness Golf Club, Thorpeness Country Club or Weavers House Spa you have also consented to supply personal information in accordance with the Terms & Conditions of the Membership.
2.2.6 By participating in a competition or other marketing initiatives. This may include your name, email address, postcode and telephone number.
2.2.7 By choosing to complete a survey. If you choose to complete a survey the information collected will be relevant to the research being conducted. This may include information such as your name, email address, date of birth, gender, interests, postcode.
2.2.8 Technical information regarding your visit to our websites including, but not limited to, the Internet protocol (IP) address used to connect your computer to the internet, login data, browser plug-in type and version, operating system and platform, time zone setting and location and other technology on the devices you use to access our websites; and
2.4 We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
2.5 Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
2.6 Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our websites, we encourage you to read the privacy notice of every website you visit.
2.7 Our websites are not intended for children.